Shipping and Delivery

At Etheréa, every order is prepared with care. Once your order is placed, we begin processing it so your pieces can be packed and prepared for delivery.

Order Processing

Orders are processed after payment has been confirmed.

Processing times may vary during busy periods, restocks, sales, holidays, or special promotions. If there is any delay with your order, we will contact you using the information provided at checkout.

Please make sure your name, phone number, email address, and delivery details are entered correctly before completing your order.

Delivery

Delivery options, available locations, and any applicable delivery fees will be shown at checkout.

Once your order is ready, you will receive an update regarding your delivery or collection details.

Shipping and Delivery Updates

If tracking, delivery, or collection updates are available for your order, they will be sent to the contact information used at checkout.

For delivery, tracking, or shipping questions, please contact:

shipping@ethereasky.com

Order Questions

For questions about your order, order status, or order updates, please contact:

orders@ethereasky.com

Please include your order number and the name used at checkout so we can assist you faster.

Incorrect Information

Etheréa is not responsible for delays caused by incorrect or incomplete customer information. Please review your order details carefully before submitting your order.

This includes your name, phone number, email address, delivery address, and any other details needed to complete your order.

Lost or Delayed Packages

If your order is delayed, please contact us so we can assist where possible.

Once an order has been handed over for delivery or shipping, delivery timing may depend on the courier or delivery provider.

Need Help?

For shipping, delivery, or tracking assistance, please contact:

shipping@ethereasky.com

For order-related questions, please contact:

orders@ethereasky.com